PRIVACY POLICY

Effective Date: September 15, 2026

Moonstruck Matchmaking LLC (“Moonstruck Matchmaking,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, when it may be shared, and the choices you have regarding your information.

 

By using our website, submitting information to us, communicating with us, or participating in our matchmaking services, you acknowledge the practices described in this Privacy Policy.

 

INFORMATION WE COLLECT

 

We may collect personal information that you voluntarily provide to us through our website, consultations, applications, questionnaires, assessments, interviews, email, telephone conversations, or other communications.

 

This information may include:

 

• Name, age or date of birth, email address, telephone number, and location

• Photographs and basic physical or lifestyle information

• Relationship status and relationship history

• Dating preferences and the qualities you are seeking in a potential match

• Interests, activities, values, education, occupation, and other lifestyle information

• Information you choose to provide during matchmaking interviews, questionnaires, assessments, or consultations

• Communications between you and Moonstruck Matchmaking

• Information necessary to administer your membership or matchmaking services

• Payment and transaction information

• Information necessary to conduct identity verification or background screening when applicable

 

Because matchmaking is personal by nature, some information you voluntarily provide may be sensitive or private. We use this information only as reasonably necessary to provide our matchmaking services and for the purposes described in this policy.

 

HOW WE USE YOUR INFORMATION

 

We may use your information to:

 

• Evaluate your potential participation in Moonstruck Matchmaking

• Provide personalized matchmaking and introduction services

• Identify and evaluate potential matches

• Communicate with you regarding matches, consultations, appointments, membership, payments, and services

• Conduct or facilitate background screening when applicable

• Process payments and maintain transaction records

• Provide customer service and respond to questions or concerns

• Improve our services and client experience

• Maintain the security and integrity of our business

• Comply with legal, regulatory, accounting, and contractual obligations

 

SHARING INFORMATION WITH POTENTIAL MATCHES

 

Matchmaking requires us to share certain information with prospective matches.

 

We may share selected information about you that we believe is appropriate and relevant to determining mutual interest or facilitating an introduction. This may include information such as your first name, age, general location, photographs, occupation or professional background, interests, lifestyle, values, and relationship preferences.

 

We do not sell your personal information.

 

We do not intentionally disclose highly sensitive personal information to potential matches unless you have authorized the disclosure or the information is reasonably necessary for the matchmaking service you requested.

 

BACKGROUND SCREENING

 

Moonstruck Matchmaking may use a third-party background screening provider to conduct background checks or identity verification when applicable.

 

Information required for a background check may be collected or processed directly by the screening provider and is subject to that provider’s privacy and security practices. Moonstruck Matchmaking does not use background-screening information for purposes unrelated to providing or administering our matchmaking services.

 

PAYMENT INFORMATION

 

Payments may be processed through third-party payment processors such as Stripe.

 

Moonstruck Matchmaking does not generally receive or store your complete credit or debit card number. Payment processors collect and process payment information according to their own privacy and security policies.

 

We may retain transaction information such as payment amount, payment status, invoice information, and transaction dates for business, accounting, customer-service, and legal purposes.

 

SERVICE PROVIDERS AND OTHER DISCLOSURES

 

We may share personal information with trusted third-party service providers when reasonably necessary to operate our business. These may include payment processors, background-screening providers, website and technology providers, professional advisers, and other vendors that assist us in providing our services.

 

We may also disclose information when required by law, court order, legal process, or governmental authority, or when reasonably necessary to protect the rights, property, safety, or security of Moonstruck Matchmaking, our clients, members, or others.

 

We do not authorize service providers to use personal information provided by us for their own unrelated marketing purposes.

 

WEBSITE INFORMATION AND COOKIES

 

Our website may automatically collect limited technical information, such as IP address, browser type, device information, pages visited, referring website, and general usage information.

 

Our website and third-party services used on the website may use cookies or similar technologies to operate the site, understand website usage, improve functionality, and provide analytics.

 

You can generally control cookies through your browser settings, although disabling certain cookies may affect website functionality.

 

HOW WE PROTECT YOUR INFORMATION

 

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

 

However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted or stored electronically.

 

HOW LONG WE KEEP INFORMATION

 

We retain personal information for as long as reasonably necessary to provide our services, administer our business relationship with you, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and comply with legal and regulatory obligations.

 

Information that is no longer reasonably necessary may be deleted, anonymized, or securely disposed of, subject to applicable record-retention requirements.

 

YOUR CHOICES AND PRIVACY REQUESTS

 

You may contact Moonstruck Matchmaking to:

 

• Ask what personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw from consideration for matchmaking services

• Ask questions about how your information is used or shared

 

Some information may need to be retained for legitimate business, contractual, fraud-prevention, accounting, dispute-resolution, or legal purposes even after a deletion request.

 

To make a privacy request, contact us at:

 

info@moonstruckmatch.com

 

EMAIL AND MARKETING COMMUNICATIONS

 

If you receive promotional or marketing emails from Moonstruck Matchmaking, you may unsubscribe using the instructions provided in the communication or by contacting us.

 

We may still send non-promotional communications that are necessary to administer an active membership, transaction, appointment, matchmaking introduction, or other service you have requested.

 

THIRD-PARTY WEBSITES

 

Our website may contain links to third-party websites or services. Moonstruck Matchmaking is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

 

CHILDREN’S PRIVACY

 

Moonstruck Matchmaking’s services are intended for adults age 18 and older. We do not knowingly collect personal information from children under 18.

 

CHANGES TO THIS PRIVACY POLICY

 

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements.

 

When we make changes, we will update the effective date displayed at the top of this policy. We encourage visitors and clients to review this policy periodically.

 

CONTACT US

 

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

 

Moonstruck Matchmaking LLC

Email: info@moonstruckmatch.com

Website: MoonstruckMatch.com